🔐 Privacy Policy

Enerzyzone Vertex Innovations LLP

Effective Date: 20/01/2026

Enerzyzone Vertex Innovations LLP ("Company", "we", "our", "us") respects your privacy and is committed to protecting the personal information of users who visit our website or use our EV charging station–related services.

1. Information We Collect

a) Personal Information

  • Name
  • Mobile number
  • Email address
  • Address and location details
  • Property / site details for EV charging station installation or franchise inquiries

b) Technical Information

  • IP address
  • Browser and device information
  • Website usage data
  • Cookies and log files

c) Transactional Information

  • Payment-related details processed securely through third-party gateways such as Razorpay
  • Service requests, quotations, invoices, and agreements

Note: We do not store or process card, UPI, or banking details on our own servers.

2. Use of Information

Information is used for:

  • Providing EV charging station solutions and related services
  • Responding to customer and franchise inquiries
  • Installation, maintenance, and customer support
  • Website improvement and analytics
  • Legal and regulatory compliance
  • Marketing communication (only with consent)

3. Cookies

Our website may use cookies to enhance user experience. You may disable cookies via browser settings; however, some features may not function properly.

4. Information Sharing

We do not sell or rent personal information.

Information may be shared only with:

  • Authorized service partners and vendors
  • Payment processors such as Razorpay
  • Government or legal authorities when required by law

5. Data Security

We implement reasonable technical and organizational measures to safeguard user data. However, no online transmission is completely secure.

6. User Rights

You may:

  • Access or update your data
  • Withdraw marketing consent
  • Request deletion (subject to legal obligations)

7. Third-Party Links

We are not responsible for the privacy practices of third-party websites.

8. Policy Updates

We may update this policy at any time. Updates will be posted on this page.

9. Contact Information

Enerzyzone Vertex Innovations LLP
Email: enerzyzone@gmail.com
Phone: 9270763366

Address:
1025, Bazartal,
Karjat, District – Ahmednagar
Maharashtra – 414402, India

📜 Terms & Conditions

By accessing this website, you agree to the following terms:

  • Services provided relate to EV charging stations, installation, consultancy, and allied solutions.
  • Information on the website is subject to change without notice.
  • Unauthorized use of website content is prohibited.
  • Payments are processed securely via Razorpay or other authorized gateways.
  • We are not liable for delays caused by third-party vendors, force majeure events, or regulatory approvals.
  • Any dispute shall be governed by Indian laws and subject to Maharashtra jurisdiction.

💳 Refund & Cancellation Policy

(Razorpay Mandatory Page)

1. Refund Policy

Advance payments made for EV charging station projects, site surveys, or bookings are non-refundable unless otherwise stated in writing.

Refunds, if approved, will be processed within 7–10 working days to the original payment method via Razorpay.

2. Cancellation Policy

Orders or service requests once confirmed cannot be cancelled.

In case of cancellation before project initiation, partial refund may be considered at management discretion.

3. Failed Transactions

In case of payment failure or duplicate payment, the excess amount will be refunded within 7 working days.

⚠️ Disclaimer

  • Website content is for informational purposes only.
  • Actual installation cost, timelines, and performance may vary based on site conditions.
  • Enerzyzone Vertex Innovations LLP is not responsible for third-party service delays.

🍪 Cookie Policy

This website uses cookies to improve functionality and user experience. Continued use of the site implies consent to cookie usage.